SJP Enterprises Inc
Fuel Dispatcher

- Cranston, RI

- Full Time
About SJP
Since 1998, SJP has grown from a single truck operation into a trusted leader in fuel transportation across New England. Built on a foundation of reliability, efficiency, and people-first values, we pride ourselves on delivering exceptional service while continuously evolving through innovation and operational excellence. Our team thrives in a fast-paced environment where collaboration, accountability, and forward thinking drive success.
Position Overview
The Fuel Delivery Dispatcher plays a mission-critical role in our daily operations, serving as the command center for driver coordination and customer communication. This role requires a highly organized, decisive professional who can manage multiple priorities in real time while maintaining a high level of accuracy and professionalism.
You will act as the central link between drivers, customers, and internal teams—ensuring efficient routing, proactive issue resolution, and seamless delivery execution.
Key ResponsibilitiesRoute Strategy & Optimization
Plan and manage daily delivery routes for a fleet of 5–10 drivers, maximizing efficiency, timeliness, and service quality
Make real-time routing adjustments based on traffic, weather, and customer needs
Fleet & Operations Coordination
Monitor driver progress using dispatch systems and GPS tracking tools
Manage driver schedules, attendance, and daily workflow execution
Coordinate closely with Account Managers and operations teams to meet service expectations
Customer & Driver Communications
Serve as the primary point of contact for drivers and customers
Handle inbound calls, service requests, and issue resolution with urgency and professionalism
Maintain clear, proactive communication to minimize service disruptions
Safety & Performance Management
Promote and reinforce a strong safety-first culture across the driver team
Identify opportunities to improve productivity, delivery accuracy, and operational performance
Data & Market Awareness
Track fuel pricing trends and loading preferences to support operational planning
Assist with data collection and reporting for driver performance and incentive programs
Why Join SJP?
Be part of a growing, forward-thinking logistics company
Work in a high-impact role that directly influences daily operations
Collaborative, team-oriented culture that values your input
Opportunities for growth and advancement within the organization
Benefits:
Dental insurance
Flexible schedule
Health insurance
Health savings account
Paid time off
Vision insurance
Work Location: Remote
Qualifications Experience
Previous dispatching or logistics coordination experience preferred
OR
Valid Class A or B CDL with relevant driving experience
Technical Skills
Proficiency in Microsoft Office (Excel, Outlook, Word)
Ability to quickly learn dispatching and fleet management systems
Regional Knowledge
Strong familiarity with New England geography, especially Rhode Island, Massachusetts, and Connecticut
Professional Skills
Exceptional communication and phone etiquette
Ability to multitask, prioritize, and make decisions under pressure
Strong attention to detail and problem-solving skills
High level of reliability, accountability, and teamwork
Education
High School Diploma or equivalent required
242 Lake Garden Drive, Cranston, RI 02920